Privacy Policy

01 Who We Are

Shantou Xinnishi Lingerie Manufacturing Co., Ltd. (“Xinnishi”) is a lingerie manufacturing company based in Shantou, Guangdong, China, providing OEM and ODM development and manufacturing services for international brands, importers, wholesalers, and sourcing partners.

02 Information We Collect

When you submit an inquiry or otherwise contact us through the website, we may collect information such as:

• Contact name
• Company name
• Work email address
• Phone or WhatsApp number, if provided
• Country or region
• Target market, if provided
• Product category
• Cooperation model
• Estimated quantity
• Project requirements
• Reference file or document links, if provided
• Other information you voluntarily include in your inquiry

We may also receive limited technical information generated when the website is accessed, such as IP address, browser type, device information, request logs, and security-related data where necessary to operate and protect the website.

03 How We Use Information

We use information submitted through the website to:

• Respond to inquiries and quotation requests
• Evaluate OEM and ODM projects
• Communicate about product development, sampling, materials, quantities, pricing, production, and delivery requirements
• Provide requested information about our manufacturing capabilities
• Maintain appropriate business correspondence and inquiry records
• Protect the website and prevent misuse or spam
• Comply with applicable legal or regulatory requirements

04 Legal Basis Where Applicable

Where applicable law requires a legal basis for processing personal information, we may process information because:

• It is necessary to take steps at your request before entering into a business relationship or contract
• It is necessary for our legitimate business interests in responding to and managing B2B inquiries
• It is necessary to comply with applicable legal obligations
• We have obtained consent where consent is required

05 How We Share Information

We do not sell personal information.

We may share limited information with service providers that support the operation of our website and inquiry process, such as email delivery, hosting, security, and technical infrastructure providers.

For website inquiry emails, Xinnishi currently uses Resend as an email delivery service provider.

Service providers should only receive information reasonably necessary to provide their services.

06 International Data Processing

Because Xinnishi works with international customers and uses technology service providers, information may be processed in jurisdictions other than the country in which the visitor is located.

Where required by applicable law, we take reasonable steps to use appropriate safeguards for such processing.

07 Data Retention

We retain inquiry and business correspondence only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting applicable legal obligations.

Retention periods may vary depending on the nature of the inquiry and the business relationship.

08 Data Security

We use reasonable administrative and technical measures designed to protect information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

09 Your Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, such as requesting:

• Access
• Correction
• Deletion
• Restriction of certain processing
• Objection to certain processing
• Withdrawal of consent where processing is based on consent

To make a privacy-related request, contact us using the details below.

10 Cookies and Analytics

Xinnishi uses Google Analytics 4 to understand how visitors use the website, such as page visits, navigation patterns, and interactions with key website features. Analytics data is used to help improve website performance and understand general visitor engagement.

Google Analytics should only be activated where the visitor has provided the required analytics consent through the website's consent controls. A visitor's choice is stored in the browser so the website can remember whether optional analytics were accepted or rejected.

Analytics may involve device and browser information, approximate location derived from network information, pages visited, interaction events, and technical identifiers used by the analytics service. Google acts as Xinnishi's analytics service provider. More information about Google's privacy practices is available in the Google Privacy Policy.

Xinnishi does not intentionally send inquiry form contents, names, email addresses, phone numbers, company names, project requirements, or WhatsApp numbers to Google Analytics.

The website does not use Google Analytics for advertising, remarketing, marketing profiling, or newsletter consent. Essential technical functionality may still use limited browser or server-side technologies necessary for website operation, security, and form submission.

11 Third-Party Links

The website may include links to third-party websites or services, such as WhatsApp or external file-sharing services.

Xinnishi is not responsible for the privacy practices of third-party websites, and visitors should review their respective privacy policies.

12 Changes to This Policy

We may update this Privacy Policy when our website, business processes, or legal requirements change.

The latest version will be published on this page together with the updated revision date.

13 Contact Us

For questions about this Privacy Policy or requests relating to information submitted through this website, contact: